Our leadership team manages the day to day success of all the properties in our portfolio. We are passionate about providing exceptional hospitality experiences to our customers and long term value and returns to our investors.
Our hospitality management services focus on proven strategies, alignment of business and performance objectives, creating a culture of continuous improvement, and excellence in customer service.
Managing hotels profitably requires discipline, efficient processes, centralized systems, and transparency in reporting and communication. SPAN uses a single pipeline and industry best practices to manage all financial decisions and investor communications.
At SPAN, we develop a comprehensive marketing plan tailored to the needs of each property we manage. This plan includes market research and forecasting that allows us to adapt to market conditions. The plan is then supported and continuously improved by our top-notch sales team who works tirelessly to develop strategies to increase market share.
We know that the hospitality services we deliver are only as good as the quality of the teams we cultivate. Our leadership team continually invests in our staff to create high performing teams that deliver exceptional hospitality experiences.
Flawless operations begin with a clear, measurable objectives and an operational plan that outlines expectations and procedures. Our operations team manages the guest and employee experience from end to end using technology and real-time metrics: from employee onboarding, to the upkeep and maintenance of our properties.
